News Overview
- ASUS has updated its Q-Release Slim feature by removing a metal component in the PCIe bracket suspected of scratching GPU PCIe connectors.
- This design change was observed in the newly released ASUS ROG Crosshair X870E Apex motherboard.
- The modification aims to address previous concerns about superficial scratches on GPU connectors caused by the original design.
Original article: ASUS Quietly Updates Q-Release Slim — Removes Metal Frame Blamed for Scratching GPUs
In-Depth Analysis
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Q-Release Slim Feature:
- Designed to facilitate easier removal of GPUs from the motherboard’s PCIe slot.
- The original design included a metal piece between the power and data slots, which was found to cause superficial scratches on GPU PCIe connectors.
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Design Revision:
- In the updated design, ASUS removed the metal piece from the PCIe bracket to prevent contact with GPU connectors.
- This change was implemented without an official announcement but was identified in the ASUS ROG Crosshair X870E Apex motherboard.
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User Concerns:
- Earlier this year, users reported scratches on GPU connectors attributed to the Q-Release Slim feature.
- Although the scratches were superficial and did not impact performance, they raised concerns among users, especially those with high-end GPUs.
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ASUS’s Response:
- ASUS acknowledged the issue, attributing it to typical wear-and-tear, particularly after multiple GPU installations and removals.
- The company provided official removal guidelines to minimize potential scratching and assured users that any issues arising from such scratches would be covered under warranty.
Commentary
ASUS’s proactive modification of the Q-Release Slim feature demonstrates the company’s responsiveness to user feedback and commitment to product quality. By eliminating the problematic metal component, ASUS addresses user concerns about potential damage to expensive GPUs. This design update not only enhances user confidence but also reinforces ASUS’s reputation for attentive customer support. However, the lack of an official announcement regarding the change may lead to uncertainty among users about the extent of the revision and its implementation across other motherboard models. Clear communication from ASUS would further strengthen customer trust and satisfaction.